As a result, Dropbox's users have to explain to Dropbox employees how Dropbox's application works on the Mac.Īs a division of labor, it probably makes sense for some support reps to specialize in Dropbox for Windows, or Dropbox for Mac, or Dropbox for mobile devices, etc.

Instead, I learned something both frustrating and fascinating: there are numerous Dropbox support employees who apparently have never used their company's Mac application and do not understand how it works. These are my use cases.Further Reading Dropbox silently installs new file manager app on users’ systems If Dropbox came out with a photo search feature I’d drop iCloud pretty quick. I don’t have to manage anything myself or look into when to upgrade. I could choose to have 1 online and 1 physical but the convenience factor is pretty high. In terms of back up - I am of the philosophy of having 2 backups. I’m not that heavily invested in O365 programs outside of work. I plan to discontinue as it doesn’t offer anything new. Office 365 - with Dropbox and iCloud I have no reason to keep this. Their file management and sharing isn’t the best but I have hopes they’ll improve over time. ICloud - really convenient if you’re in their ecosystem. They just came out with the vault feature which is nice for sensitive documents. I’m able to password protect links and request for files. I like the photo features O365 and iCloud have that can identify people and animals.ĭropbox - I like their storage features are more cross platform compatible. I started with Dropbox and this year and picked up both office 365 and iCloud to test.

Dropbox desktop app using memory